Tim Hawthorne's blog
For an industry that’s talked about consumers ordering dresses literally off the backs of their favorite actresses with the push of a remote control button, the DRTV world has been hesitant to embrace the new crop of direct purchase apps on the market. Such is the plight of market pioneers who must hawk their cutting-edge options in a market that’s already littered with technology that hasn’t lived up to its promises.
In the offline advertising world, “frequency” — or, the concept that a consumer must see an ad multiple times over a specific period of time before actually making a purchase — is used to: 1) expose customers to a product or service; and 2) entice them to buy that product or service. The notion is basic: as you expose prospects to an item on a continuous and consistent basis, their likelihood of purchasing increases.
Nearly every major brand has multiple social media accounts, a YouTube presence, and even a place to call home on Pinterest. In 15 Brands Rocking Tumblr, for example, Mashable singles out Calvin Klein, Disney, and Lexus as just a handful of the major brands that are leveraging Tumblr’s micro-blogging platform to connect directly with their target audiences.
If there’s one thing about DRTV marketers, they know and understand the value of measurement, metrics and accountability. Born out of the need to keep close track of campaign performance and media spend, this attention to accountability should carry over into the other advertising mechanisms that marketers are employing in this Web 2.0 era. And while DR marketers may indeed be applying their metric-centric approaches to online video, content marketing and social media, the broader population of marketers is not.
As the number of emerging digital advertising methods and mechanisms continues to proliferate, interactive video ads have carved out a name for themselves in the cluttered online world. And if a new report is any indication, these video ads – defined by eMarketer as those that include some type of give-and-take and/or two-way communication between advertisers and audiences – can help DRTV advertisers eke just little bit more out of their production and media investments.
Why DRTV marketers should be building websites that are optimized for use across thousands of different screens.
Direct response marketers have long known the value of testing. In fact, the “test, test, then test again” philosophy has been all but engraved in the minds of most marketers, producers, and media buyers who strive to develop creative treatments, offers, and calls to action that result in the best possible outcomes.
Game controllers in hand, a group of twentysomething guys strategically position themselves around a big screen TV as Call of Duty Elite’s story line unfolds, courtesy of Xbox Live. Suddenly, one of the players gets a mischievous look in his eye, pokes the console’s pause key, and says to the group, “I’m hungry. Let’s order some pizza.” Without getting up from their comfy couches, the gamers pull up the Xbox Live dashboard, click on the Pizza Hut app, and place their order.
Here are four valuable lessons that DRTV marketers can take away from the world’s largest, most successful brands.
As a DRTV marketer, everything you do makes a statement about your brand – even if your mainstay is traditional, “have your credit card ready” direct response advertising. Put your brand first and you effectively borrow a page from playbooks of the Coca-Colas, Apples and WalMarts of the world, to name just a few of the companies that have spent billions to build and protect their brands.